Service Desk Jobs in Dublin
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Search Results - Service Desk Jobs in Dublin
ESW-Dublin
The Opportunity
We are seeking a highly capable and organized Service Desk Team Lead to coordinate the daily operations of our service desk team. This pivotal role involves leading all aspects of service desk delivery, including incident...
appcast.io -
CPL-Dublin
Large facilities management company provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements...
cpl.com -
Cpl Healthcare-Dublin
Service Desk Administrator
Location: Offices based in Dublin 2
Hours: Part-time initially 25 hours per week (Tues, Weds and Thurs)
We are currently looking to hire a Service Desk Administrator with strong administration skills for our client...
appcast.io -
Gilligan Black Recruitment-Dublin
and provide solutions. Work with the Service desk team to control workloads, hours and number of jobs completed within agreed limits Work across stakeholders from Clients, Sales, Service desk and Engineering Team Keep all associated paperwork up to date...
Accenture-Dublin
ROLE OVERVIEW
The Senior Analyst role provides team lead management and support to the UKI Service Desk. This is a key role that ensures operational excellence across the team’s suite of services. At the heart of the Service Desk, this role links...
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TN Ireland-Dublin
and confirm tickets have been accepted and progressed and obtain updates as needed.
Maintain high standards of customer service at all times to encourage an excellent customer experience.
Train and mentor Level 1 Service Desk Analysts.
Work with Level 1...
Cpl Healthcare-Dublin
Large facilities management company provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements...
appcast.io -
Red D Recruitment-Dublin
with SFG20 or similar standards. Commercially aware with experience managing budgets and service KPIs. Comfortable using CMMS and service desk systems. Whats on Offer: Excellent salary Bonus Company car If you're ready to take ownership of a key role...
Global Technology Solutions-Dublin
2nd level support within SLA.
• Log Incidents and Requests accurately in the PSA Tool (Autotask).
• Resolve technical problems with software applications or network systems.
• Provide advice and guidance to Service Desk/L1 Support Staff.
• Record all...
appcast.io -
Elusav Recruitment-Dublin
Conducting Post-Incident and Root Cause Analysis (RCA) on all incidents.
Development, management, and implementation of Emergency Operational Procedures (EOPs) and Work Instructions.
Creating entries on the Service Desk ticketing system.
Carrying out regular...
Dublin
actions.
Conduct system audits for technical and physical security.
Escalate necessary changes to security configurations (including firewall changes) as required.
Act as an escalation point for Level 1 Service Desk and the wider I.T. team.
Prioritize...
cv-library.ie -
Apleona UK-Dublin
during maintenance work.
Maintain an internal 'Best Practice' regime and encourage continuous improvements.
Liaise with the service desk / Team Lead and respond to all non-technical queries in a timely manner to ensure conformance with the relevant...
Dublin
and tasks (continued)
Create tickets in the incident management system, follow up on problem resolution and close tickets per SLA.
Manage the lifecycle of all Service Desk tickets, identifies and tracks trends, monitors customer service satisfaction...
cv-library.ie -
Morgan McKinley-Dublin
and the NTA; * Ensuring the timely and prioritised management of incident faults relating to vehicle equipment and relevant NTA back office systems through a managed service desk; * Support ongoing and new project initiatives being implemented by the NTA...
morganmckinley.com -
CPL-Dublin
Service Desk Administrator
• High likelihood of extension
• Offices based in Dublin 2
• Part -time initially 25 hours per week (Tues, Weds and Thurs)
We are currently looking to hire a Service Desk Administrator with strong...
cpl.com -
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