Night Assistant Manager

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Application Details

Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

1. 0917549133301;-6.08019304275513;Druid's Glen Hotel , Druid's Glen , Newtownmountkennedy , Co. Wicklow , A63 DW08

5* Druids Glen Hotel and Golf Resort is currently recruiting a Night Assistant Manager to join our dynamic night team.

Hours: 39 hours per week

Support in Finding Accommodation

• Prepares for each shift by ensuring awareness of all information by taking part in handover with the PM shift and again with the AM shift
• Handle any late guest check-ins to Resort standard & any early morning departures
• Handle all duties according to hotel policies, procedures, internal rules and standards.
• Be familiar with the hotels SOP’s
• Be able to perform the duties of the bell staff when required
• Be knowledgeable about daily Resort operations & events
• Lead by example in always answering the phone to the standards of proper etiquette and within 3 rings
• Strive to represent The Resort in the most professional, courteous and efficient manner possible
• Assess and report potential loss situations in the Resort in order that accidental profit loss may be prevented
• Assess and report potential safety hazards in order that remedial actions are taken
• Assists in the supervision and application of the key control system for the entire Resort
• Ensures the night audit is carried out and any problems with Hotsoft or Volante are reported
• Ensures the front and back of house area is always kept clean and tidy and hazard free
• Ensures any room service calls or wake up calls during the night are completed as per Resort standards
• Ensures all security and hotel records are maintained in the manner instructed by the Front Office
• Ensures personal compliance with Health and Safety, Fire and Hygiene regulations and ensures that staff are fully aware of their responsibilities in this respect and comply with them

• Previous experience in a 4-5* property.
• High level of attention to detail and standards of cleanliness
• Excellent written and verbal communication skills.
• Proficient with general office PC applications
• Ability to delegate and multitask
• Working knowledge of Hotsoft or similar rooms system

• Career Development and Training
• Discounted Spa treatments
• Educational Assistance – for Hospitality & other professional courses
• Bike to work scheme & other commuter plans
• Meals during shifts
• Free parking
• Staff Discounts on accommodation in our Sister Properties
• Opportunities for advancement & Career Development
• Employee Referral Bonus
• Complimentary Golf

If you have previous experience and would be interested in the opportunity of career advancement within a 5 Star property, contact us today.

• Sector:

• Experienced [Non-Managerial]