Receptionist - Dublin

Receptionist – Dublin

Hiring on behalf of our client

We are hiring on behalf of our client for a professional and welcoming Receptionist to join a prestigious hospitality property in Dublin. This is a great opportunity for an organised individual who thrives in a guest-facing role and enjoys delivering excellent customer service.

Key Responsibilities:

• Welcome guests warmly and assist with check-in and check-out procedures.
• Manage reservations, room assignments, and guest queries efficiently.
• Handle incoming calls, emails, and face-to-face inquiries professionally.
• Maintain accurate records and update the booking system as required.
• Ensure the reception area is clean, organised, and well-presented at all times.
• Collaborate with other departments to ensure a smooth and seamless guest experience.
• Handle guest complaints and feedback effectively, escalating issues when necessary.
• Comply with health, safety, and security procedures.

Requirements:

• Previous experience as a Receptionist or Front Office Assistant, preferably in a hospitality environment.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to multitask and work under pressure.
• Proficient in Microsoft Office and hotel booking systems (training can be provided).
• Fluent English (spoken and written).
• Full eligibility to work in Ireland (valid work permit, if required).

Benefits:

• Competitive salary (DOE)
• Career development opportunities
• Supportive and professional working environment

We are proud to be an equal opportunities employer. All applications are treated fairly and hiring decisions are made solely on merit.