Executive Officer New

Executive Officer required for Temporary Position in an Education Institution

Estimated 6 month contract

Training: Full training provided

Primary Responsibilities:

• Reception: Address inquiries and issues from students and the public.
• Telephone: Handle incoming calls, resolving queries and concerns.
• Email Correspondence: Manage email inquiries from students and the public.
• Administrative Tasks: Maintain live accounts, perform data entry, etc.

Key Responsibilities:

• Customer Service: Address questions from applicants, students, and staff; escalate when necessary.
• Systems Management: update databases and generate reports.
• Clerical Work: Conduct routine administrative tasks, including record-keeping, filing, and data entry.
• Event Coordination: Assist with internal and external activities, meetings, and events.
• Attention to Detail: Ensure precise workflow management, handling large volumes of information under deadlines.
• General Support: Assist line managers and colleagues; perform additional duties as assigned.

Qualifications:

• Technical Skills: Proficient in Microsoft Office, email, and web
• Experience: Relevant work experience; customer service experience in person, by phone, and by email.
• Communication Skills: Excellent written and verbal communication; high accuracy in written and numerical tasks.
• Personal Qualities: Service-oriented, detail-focused, excellent customer service, results-driven, flexible with working hours.