IT Manager New

Our client, a fast-paced and innovative technology company, is seeking a skilled IT Manager to lead their technical support function. This is an excellent opportunity for someone from an MSP background who enjoys a hands-on role across a broad technical stack and is ready to step into a leadership position.

The ideal candidate will have strong experience in networking, SQL Server, firewalls (Fortinet), virtualization (Hyper-V/VMware), and VoIP systems. Experience with security systems (CCTV, access control, etc.) is a distinct advantage.

• Lead and support a small IT team while remaining hands-on with technical delivery
• Provide L1/L2 support across networking, servers, and applications (onsite & remote)
• Administer Fortinet firewalls, VPNs, and network infrastructure
• Manage SQL Server environments and support VoIP/intercom systems
• Oversee virtualized environments (Hyper-V / VMware)
• Monitor system alerts, troubleshoot proactively, and drive continuous improvement
• Collaborate with internal teams to ensure a seamless customer experience
• Maintain accurate documentation, timesheets, and job cards

• 5+ years in IT support, ideally within an MSP environment
• Strong networking and SQL Server experience
• Solid understanding of Fortinet, Hyper-V/VMware, and VoIP systems
• Excellent problem-solving and communication skills
• Full, clean EU driver’s licence
• Positive, can-do attitude with a customer-first approach

• Experience with security systems (CCTV, access control, etc.)
• Exposure to Microsoft 365 or Linux-based environments

• A dynamic role in a growing tech-led company
• Exposure to a wide range of technologies
• Supportive environment with opportunities for growth
• Competitive salary and benefits package

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